Warranty of Goods/Services
1. All our goods/services will serve their intended functions.

Terms of Warranty
2. All warranty conditions are stated in the product/services information provided, unless the manufacturer has provided none.

Prices
3. All our prices are nett. No discounts will be given unless during monthly promotions.

Payment Processing
4. We only accept VISA, MASTERCARD, NETS, Corporate cheque & cash payments.

5. We ensure accuracy in our billing as all our transactions are automatically processed.

Confirmation of Orders
6. We will send an electronic acknowledgement to the customer within 24 hours upon successful submission of the electronic order. If items ordered are unavailable, a message will be sent to the customer for further action.

Exchange & Refunds
7. All our goods sold are non-exchangeable and non-refundable.


Feedback
8. We welcome your feedback. Should you feel dissatisfied with any of our goods or
services, please contact us at
Tel: +65 6467 2589
Fax: +65 6467 5982
Email: forms@starhub.net.sg

Alternatively, customers may refer their complaints to the BusinessTrust Secretariat if
they are not satisfied with the resolution of the complaint. Complaints can be referred to

BusinessTrust Secretariat
Mr. Ramesh Vakkiprath
35, Selegie Road, #09-25, Parklane,
Singapore 188307
Email: ramesh@cnsg.com.sg
http://www.commercetrust.com.sg